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Privacy Policy

1.    Introduction
We are committed to safeguarding the privacy of our website visitors and, to that end, complying with the General Data Protection Regulation 2016/679; in this policy, we explain how we will treat your personal information.

2.    Collecting personal information

  1. We may collect, store and use the following kinds of personal information:
    1. information about your computer and about your visits to and use of this website;
    2. information that you provide to us when registering with our website including your email
    3. information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address;
    4. information relating to any purchases you make of our services including your name, delivery address, payment address, telephone numbers, email address and card details;
    5. information contained in or relating to any communication that you send to us including the communication content and metadata associated with the communication, and
    6. any other personal information that you choose to send to us.
  2. Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
3.    Using personal information
  1. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
  2. We may use your personal information to:
    1. administer our website and business
    2. keep our website secure and prevent fraud; and verify compliance with the terms and conditions governing the use of our website.
    3. We do not use cookies on our website and we will not place cookies on your computer when you access our website.
      We use Google Analytics to analyse user activity and gain insights to help us improve our website. You can learn more about how Google uses data by visiting their web page located at www.google.com/policies/privacy/partners/ or any other URL Google may provide from time to time.
      You can take steps to block cookies by using the security settings in your web browser.
  3. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
4.    Disclosing personal information
  1. We may disclose your personal information insofar as reasonably necessary for the purposes set out in this policy.
  2. We may disclose your personal information:
    1. to the extent that we are required to do so by law;
    2. in connection with any ongoing or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  3. Except as provided in this policy, we will not provide your personal information to third parties.
5.    Retaining personal information
  1. This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
  2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.    Security of personal information
  1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
  2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
  3. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  4. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
7.    Processing of data
  1. Processing of data, as set out in the preceding paragraphs is necessary for the performance of contracts for the supply of our teaching services
  2. Processing of such data is also necessary for compliance with legal obligations to which we are subject, namely accounting for tax liabilities.
  3. Processing of such data is also necessary for the purpose of the legitimate interests pursued by us, namely pursuing our commercial interests.
8.    Amendments
  1. We may update this policy from time to time by publishing a new version on our website
  2. You should check this page occasionally to ensure you are happy with any changes to this policy.
  3. We may notify you of changes to this policy by email or through the private messaging system on our website.
9.    Your rights
  1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
    1. the payment of a fee (currently fixed at GBP 10); and
    2. the supply of appropriate evidence of your identity.
10.    Data protection registration
  1. Robin Oliver-Jones, who trades as Philomathtutor.
  2. Our data protection registration number is  ZB049649.

11.    Our details
  1. This website is owned and operated by Robin Oliver-Jones who trades as ‘Philomathtutor’ Our principal place of business is at: 7 Sockbridge Drive, Tirril, Penrith, CA10 2JP.
  2. You can contact us:
    1. by post, using the postal address given above;
    2. using our website contact form;
    3. by email, using the email address published on our website from time to time.

Feedback

"The support and guidance Robin provided me was truly invaluable. He helped me to grasp multiple forms of analysis and understand statistics in a way which I have not found before. I would recommend him in the highest regard."
 

"Robin is the most encouraging and enthusiastic maths tutor; he has helped me understand maths in a way that no one has done before. My confidence in maths grew and I really enjoyed studying maths again. I would recommend him to anyone who wants a positive and motivating tutor!"

"After working with Robin my daughter's confidence and attainment has massively improved.  From low confidence and erratic results to consistently top of the set.  In her words, 'He teaches maths how it should be taught.'"

"Robin is a hugely able and passionate mathematician with a rare gift of getting alongside a young person."


"Robin is a highly professional maths tutor in all respects. My son had lost his confidence with maths and has regained it since Robin has been teaching him. He is the best we have come across."

“Robin was the best tutor I have ever had! He is fun, vibrant, has so many interesting stories to share and is a great mentor. My lessons were always fun and I never saw the time pass.

I recommend him unreservedly and lucky is the student who will be taught by Robin!”

"Our son was in despair about his Maths and was convinced he would never pass his GCSE. Robin was not only patient but, most importantly, very encouraging, so much so that our son completely turned a corner and ended up with an A*"